Skip to main content

Hire Best Back Office Support Team

 Outsource back-office services to improve performance efficiency!

Are you ready to expand your business and quickly scale up your team through your back office? If yes, you have made the right decision coming to us! Improve your investment in time and let us handle the everyday tasks that are time laborious but are nevertheless required. At the same time, you make insightful decisions that matter to your business’s growth.

Why outsource your back-office support team?

  • Simultaneously, scaling up your team means you need to enhance the office space, technology, and other infrastructure apart from hiring more admin/trainers to manage those teams. You cut down on your expenditures and get better ROI.
  • You may also have some great business ideas to expand your business and wish not to spend time managing labor-intensive support work. The solution is to outsource your back-office operations to us.

What kind of offshore back-office services do you require?

While we handle everything from admin, finance, customer support, payroll, HR, inventory management, accounting, logistics, we also offer services in other areas, including managing your software, automation, security, servers, and more.

Personal / Virtual Assistance

Virtual Assistance or Personal Assistance is the most requested back-office service we receive and has worked for clients worldwide; our team has mastered the art of providing the best services, including:

  • Calendar, Schedules, Appointments Management
  • Gathering information from various departments and preparing summarized reports
  • File and Document Management including maintaining records
  • Preparing Statement, Letters, and other documents
  • Maintaining and Updating Client’s Social Media Accounts
  • Other day-to-day activities

Data Entry

  • Scanning, Copying
  • Managing your catalog, including updating price, information, etc.
  • Updating specific records, information across other platforms
  • Image Processing and management
  • Form processing either through image, voice, or other means
  • Any different & additional data entry or scrapping services.

Bookkeeping

Maintaining your books on time can help you measure and make the best business decision. We, from Infomaze, provide experts in the following accounting Software team to manage your books and accounts regularly:

  • Xero
  • MYOB
  • FreshBooks
  • Zoho Books
  • Tally

Health & Medical Back-Office Support

The healthcare industry faces various challenges in maintaining the records, claims, payment, digital records and often need a team to ease the workload on Health Care & Medical operations. We are in Health Care IT Support for years and offer various services as per regulations and compliance:

  • Medical Claims Processing
  • Medical Transcriptionist
  • Patient Records Management
  • Managing your Health Care Software
  • Data Entry including Document management and more…

Business Process Consultants

Hire our experienced business process consultants as they will understand your business objective and create the technical know-how, workflow, and recommend the best software for your business needs.

  • Display gaps in your current processes
  • See where the easiest improvements to make are
  • See redundant processes that can be eliminated or automated
  • Note processes that are better starting from scratch with business process reengineering
  • Finding tasks to automate with process automation

Business Analyst

Our BAs carry out proficient SOP and risk analysis and possess excellent communication skills to communicate with the stakeholders smoothly. With the practical operation design, organizational capabilities, and improvements implemented to reach project requirements, you will get a seamless business process.

  • Forecasting and budgeting
  • Strategizing and monitoring
  • Variation analysis
  • Reporting
  • Pricing
  • Defining the business requirements to report back to stakeholders with clarity.

Marketing Support Team

Our back-office marketing support team has deep knowledge about the different market places. It keeps the long-term and short-term business goals in mind, specifically developing a customer-oriented approach after interpreting the market analytics accurately. Here’s what you will get by hiring our marketing support team:

  • Strategizing marketing campaigns and delivering the same with clarity
  • Accurate data maintenance with the assistance of spreadsheets, databases, and inventories.
  • Organized marketing campaign and social media campaign execution
  • Designing digital campaigns, promotional presentations, and events, and managing company websites and social media account content.

Digital Marketing Team

Our back-office digital marketing teams are self-motivated marketing research analyst’s who can plan and execute web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. They will monitor the metrics set after analyzing the company goals. Our team’s vigorous tactics involve:

  • Creating brand awareness with social media marketing
  • Email marketing with personalized content
  • Content marketing strategy and its implementation

Email Marketing

Why should you go for an email marketing manager? Well, when everyone out there is following some email marketing strategy, our email marketing manager will help you stand out with the ideal mobile-friendly templates, prompt communication, and quality newsletters over quantity!

  • Excellent copywriting and project management skills
  • Email marketing analysis and improvisation with continuous enhancement in the marketing strategy.
  • Report generation, personalized email marketing campaigns

Customer Support

The back-office customer support we provide helps you resolve tickets quickly and help provide a better experience for your customers. With exceptional communication skills and knowledge of global business culture, our customer support agents provide effective conflict resolution and possess multi-tasking and documentation skills.

  • Extensive Market knowledge
  • Quality centric customer service
  • Information gathering, analysis, and provide helpful information to serve customers better

Accounting Services

Gain insight into your accounting like never before; allow us to integrate all of your data into your accounting software securely and seamlessly with bidirectional, real-time upgradations. We provide an all-in-one solution from data entry, payroll management, accounts payable, receivable data, reporting, and IT support to tackle accounting software management and summarize your financial data.

  • Detailed Reporting & confidentiality
  • Easy handling of the web-based accounting software system
  • Audit of the current accounting systems

Admin work

When it comes to handling administrative work, you need a strong team player with excellent people skills. Our back-office executives have superior management skills and ensure effective, quick assistance in managing their offices and operational requirements.

  • Delegation and coordinating with teams
  • Market and consumer trend analysis
  • Organize data and accounting management
Labels:

Comments

Post a Comment

Popular posts from this blog

Hire Best Bookkeeping Service Providers

  Bookkeeping is made simple with our Offshore Bookkeeping Services When it comes to managing your business, every aspect of your back-office operations matters as much as your front office, and having organized bookkeeping is one of the factors that take you a long way. However, while bookkeeping is highly significant, it is unavoidably a time-consuming process, and that is where outsource bookkeeping services aid in running your business with ease. Hire an experienced bookkeeper or a bookkeeping team from an offshore bookkeeping company. Through outsourced bookkeeping services that are fully automated, cost, and time-effective , get the maximum benefit of staying organized and always informed of your finance and accounting. With proficiency in all the major accounting software and industry-specific customizations, we deliver a bookkeeping strategy and customer-employee-centric reports that your business requires. The Outsourced Bookkeeping Services we offer While we understand the d
Post a Comment
Read more

PCI Security Standard Compliance and Integration

PCI (Payment Card Industry) DSS (Data Security Standard) is a security standard developed and maintained by the PCI council. Anyone who has access to the internet has come across PCI DSS at least once. PCI (Payment Card Industry) Security Standard is an information security standard for organizations handling branded credit cards from major card schemes. PCI security standards council was founded by the top 5 credit card companies that set standards and mandated it for any business that handles, processes or stores credit cards — regardless of their size and location to be PCI compliant. The key to achieve PCI-DSS (Payment Card Industry Data Security Standard) compliance in a cost-effective manner is to establish the right scope for the credit card handling infrastructure of an organization. The US government has mandated PCI compliance on all online storefronts/websites/applications that make use of credit card to safeguard financial data of the end-users and manufa
Post a Comment
Read more

Outsourcing IT Help Desk Services Can Reap More Benefits

  How did the graveyard shift for one IT Major helped them cut costs and provide efficient services to its customers? Infomaze has taken over the graveyard shift or night support of an IT major in the US to provide continuous, uninterrupted IT Help Desk Support to its customers.  The service includes a full 360-support, including taking over the tickets that are still open, processing new, and passing enough information to the next shift to process any pending tickets.  The IT Support solution provided will soon be extended to 24X7 support as it has saved costs and has resulted in better processing time than ever before. The Customer: An IT Service Provider The client, an IT service provider who provides 24×7 support to their customers, was — looking for an efficient way to keep the IT Support Services seamless without affecting the quality of their solutions and increasing customer satisfaction. The Problem: Reduced quality of IT services offered The client had a high attrition rate f
Post a Comment
Read more