Providing Impactful Global IT Support Services!
While running your business, as an IT support outsourcing company, we will look after its smooth running by ensuring that you get effective end-to-end outsourced IT support services
With our remote IT support services, we work with you as a part of your business and provide solutions in almost no time!
Stretch your limits and go beyond in your business with the range of back-office IT support managed services that we provide, including:
- IT help desk and admin work support
- Server monitoring
- Maintenance services, to name a few
Get comprehensive outsourced IT support services
- OFFSHORE IT SERVICES
- REMOTE IT SUPPORT
- TIER 1 & 2 SUPPORT
IT Support Services we provide
Managed IT Services
- We provide proactive managed IT services that cover monitoring, maintenance, and consulting. Even as a third-party service provider, we closely work with you as your in-house technical experts and provide a 50–70% cost reduction.
Server and Network Support
- Your professional server team follows the appropriate practices from managing servers to network analysis and maintains a secure and healthy server. You can rest assured that your IT infrastructure is in good hands once it comes to us.
Help Desk Services
- Our IT help desk support services start with understanding your business requirements, coming up with unique help desk solutions, setting up an effective system to deal with customer support, ticket management, etc. That increases and improves your team performance.
Security and Compliance
- Adhering to industry-specific compliances and addressing any security-related issues with risk assessment and a secure firewall, encryption, and single sign-on (SSO), we provide you with a secure operations center. You get in-house network security, server security, audits, and more.
Backup and Disaster Recovery
- With us by your side, you never have to worry about your critical data. We help you set up an automated data backup system with catastrophe-ready solutions that recover data immediately and help you deal effectively in case of a disaster.
Hosting and Cloud Services
- We are partners with industry leaders that provide various hosting & cloud packages to provide region-specific services that comply with the data protection of those regions.
- We recommend and manage all those services on your behalf at an affordable price. The hosting can be a simple website hosting eCommerce, b2b, and enterprise or SaaS solutions. Some of our partners include Microsoft Azure, Amazon Web Services, Ionis, Servers Australia, and more.
Virtual CIO/CTO or Advisory Services
- Our advisory services help take your business to the next level through our business process consulting services, high-performing business analyst team, project management, Marketing Support Team, and admin works, to name a few. You even get flexible annual tech planning and strategizing services.
Why opt for Infomaze for Remote IT Support Services?
While running your business, we will look after its smooth running by ensuring that you get effective end-to-end outsourced IT support services. With our remote IT support services, we work with you as a part of your business and provide solutions in almost no time!
- Secure IT Automation
- 24*7*365 Support
- Full Network Maintenance
- Affordable costs for IT Management services.
- Continuous Process Improvement
- Root cause analysis
- Flexible plans to Scale Up or Down
- Fully-Managed or Co-Managed IT support.
- A suite of efficient Cloud Tools
- Quick Response time
- High customer satisfaction and retention
- Ease of communication
Industries served with our IT Support Services:
Infomaze offers the best, customized back-office solutions to all industry verticals from SMEs to large enterprises. As a matter of fact, we can build solutions for any industry as long as we have the right inputs.
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Source: IT Support Services Provider
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